FAQ
Q. What is the “cut off time” for same business day
shipping?
A. Orders received by 10:00 a.m.
EST will be processed the same business day.
Q. How Long After my order is placed
can I expect to receive it?
A.We ship using the United States
Postal Service Priority Mail, packages shipped to an address in New
England (CT, MA, ME, NH, RI, VT) generally reach the destination
within one business day. The cost of shipping is included in the $39.95
price of the cookies.
Q. If I order on a Friday, when can I
expect to receive my order?
A. Orders placed on Friday will be
baked and shipped on Monday, this guarantees timely delivery and
allows us to maintain our high standards of freshness.
Q. Can I order over the weekend
(Saturday and Sunday)?
A. Yes, however, the cookies will be
baked and shipped on Monday.
Q. How will I know if my order has
been received?
A. You will receive a delivery
confirmation by e-mail.
Q. Does Goodies guarantee that their
cookies will arrive fresh?
A. Yes, your cookies will arrive
fresh, guaranteed!
Q. What are the shipping rates?
A. We offer free shipping.
Q. Can cookies be shipped to a P.O.
Box?
A. No. For colleges and universities,
most provide a street address as well as a box number, which is
acceptable.
Q. Does Goodies ship outside the USA?
A. No.
Q. Does Goodies accept credit cards?
A. Yes, all major credit cards:
American Express, Visa and Mastercard, and Discover.
Q. How can I contact Goodies with
questions or concerns?
A. Please contact us at: info@goodieshomemade.com