FAQ

Q. What is the “cut off time” for same business day shipping?
A. Orders received by noon EST will be processed the same business day.

Q. How Long After my order is placed can I expect to receive it?
A.We ship using the United States Postal Service Priority Mail, packages shipped to an address in New England (CT, MA, ME, NH, RI, VT) generally reach the destination within one business day.

Q. If I order on a Friday, when can I expect to receive my order?
A. Orders placed on Friday will be baked and shipped on Monday, this guarantees timely delivery and allows us to maintain our high standards of freshness.

Q. Can I order over the weekend (Saturday and Sunday)?
A. Yes, however, the cookies will be baked and shipped on Monday.

Q. How will I know if my order has been received?
A. You will receive a delivery confirmation by e-mail.

Q. Does Goodies guarantee that their cookies will arrive fresh?
A. Yes, your cookies will arrive fresh, guaranteed!

Q. What are the shipping rates?
A. The shipping rates are calculated by the USPS and will appear at checkout.

Q. Can cookies be shipped to a P.O. Box?
A. No. For colleges and universities, most provide a street address as well as a box number, which is acceptable.

Q. Does Goodies ship outside the USA?
A. No.

Q. Does Goodies accept credit cards?
A. Yes, all major credit cards: American Express, Visa and Mastercard, and Discover.

Q. How can I contact Goodies with questions or concerns?
A. Please contact us at: info@goodieshomemade.com